When software updates actually improve—instead of ruin—our favorite devices

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The Steam Deck is another good example. Early adopters might have been disappointed to see missing features like overclocking controls, per-game power profiles, or Windows drivers. Valve has since added those features.

Valve only had a few dozen Hardware department employees in the run up to the launch of the Steam Deck.


Credit:

Sam Machkovech

Valve has also added more control over the Steam Deck since its release, including the power to adjust resolution and refresh rates for connected external displays. It’s also upped performance via an October update that Valve claimed could improve the battery life of LCD models by up to 10 percent in “light load situations.”

These are the kinds of updates that still allowed the Steam Deck to be playable for months, but the features were exciting additions once they arrived. When companies issue updates reliably and in ways that improve the user experience, people are less averse to updating their gadgets, which could also be critical for device functionality and security.

Adding new features via software updates can make devices more valuable to owners. Updates that address accessibility needs go even further by opening up the gadgets to more people.

Apple, for example, demonstrated the power that software updates can have on accessibility by adding a hearing aid feature to the AirPods Pro 2 in October, about two years after the earbuds came out. Similarly, Amazon updated some Fire TV models in December to support simultaneous audio broadcasting from internal speakers and hearing aids. It also expanded the number of hearing aids supported by some Fire TV models as well as its Fire TV Cube streaming device.

For some, these updates had a dramatic impact on how they could use the devices, demonstrating a focus on user, rather than corporate, needs.

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