Using an AI chatbot or voice assistant makes it harder to spot errors
Voice assistants provide information in a casual way
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The conversational tone of an AI chatbot or voice-based assistant seems like a good way to learn about and understand new concepts, but they may actually make us more willing to believe inaccuracies, compared with information presented like a static Wikipedia article.
To investigate how the way we receive information can change how we perceive it, Sonja Utz at the University of Tübingen, Germany, and her colleagues asked about 1200 participants to engage with one of three formats.
